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Privacy Policy
How Drywall Repair Houston collects, uses and protects information when you visit our website or call us.
This Privacy Policy explains what information Drywall Repair Houston collects when you visit drywallrepairhouston.us or call our phone number, how that information is used, and the choices you have.
- Who we are
- Information we collect
- Phone calls and call recording
- How we use information
- How information is shared
- Cookies and analytics
- Third party services
- How long we keep information
- Security
- Your choices and rights
- Children
- Changes to this policy
- Contact us
Who we are
Drywall Repair Houston is a free referral service for homeowners in Houston, TX and nearby cities. We do not perform drywall work ourselves. When you call us, we connect you with an independent local contractor or service provider who can help with your request.
Information we collect
- Information you give us on a call: your name, phone number, ZIP code or city, and a description of the drywall, ceiling or water damage problem.
- Call details: the phone number you call from, the date, time and length of the call, and the general area the call comes from.
- Website usage data: pages viewed, links and buttons clicked, device and browser type, and an approximate location based on IP address.
We do not ask for payment card numbers, Social Security numbers or other sensitive personal information.
Phone calls and call recording
Calls to our phone numbers may be recorded and monitored for quality, training, dispute resolution and to confirm that a call was a genuine request for service. By calling us you agree to this.
Your call may be answered by, transferred to or forwarded to an independent contractor or service provider in our network who serves your area. Some calls are routed through call tracking and call routing providers that measure and record calls on our behalf.
How we use information
- To connect you with an independent contractor or service provider who can respond to your request.
- To route, measure and verify calls, and to keep records of requests.
- To improve our website, content and service.
- To prevent fraud, spam and misuse, and to comply with the law.
How information is shared
We share the details of your request with the independent contractor or service provider we connect you with, and with companies that route, track or buy service calls on behalf of those providers, so they can contact you and respond to your request. These businesses are independent of us and handle your information under their own privacy practices.
We also share information with vendors who help us run the site and phone system (for example hosting, analytics and call tracking providers), and when required by law or to protect our rights. We do not sell your information for money to data brokers.
Cookies and analytics
Our website uses cookies and similar technologies to keep the site working and to understand how visitors use it. We may use analytics tools such as Google Analytics, which set their own cookies. You can block or delete cookies in your browser settings. The site will still work, but some features may not.
Third party services
Our pages include an embedded Google Map to show our service area. Google may collect information when the map loads, under the Google Privacy Policy. Links to other websites are provided for convenience, and we are not responsible for their content or privacy practices.
How long we keep information
We keep call records and request details only as long as needed for the purposes above, for record keeping and to resolve disputes, and then delete or anonymize them.
Security
We use reasonable administrative and technical safeguards to protect information. No website or phone system is completely secure, so we cannot guarantee absolute security.
Your choices and rights
- You can ask what information we have about you, or ask us to correct or delete it.
- You can ask us not to share your information with contractors or service providers going forward.
- Depending on where you live, you may have additional rights under state privacy laws, including the Texas Data Privacy and Security Act.
To make a request, call (281) 670-9694 during business hours. We may need to verify your identity before acting on a request.
Children
Our service is meant for adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
Contact us
Drywall Repair Houston · Serving Houston, TX and surrounding areas · (281) 670-9694
Need drywall repair in Houston?
Call to be connected with an independent local drywall pro.